Frequently Asked Questions
Q: Why should I choose All Flowered Up Too over national chains to order Lubbock flowers?
A: Investing in local businesses such as All Flowered Up Too is crucial for a number of reasons. Not only do you directly contribute to the growth and prosperity of our community, but you also help to create job opportunities and support the local economy.
Furthermore, the florists at All Flowered Up Too possess a level of expertise and passion that is unparalleled by chain stores. Their meticulous attention to detail and personalized touches makes each bouquet a work of art. All Flowered Up Too florists offer a level of expertise and passion that chain stores simply cannot match. These skilled professionals take the time to carefully select and arrange each flower, ensuring that every flower bouquet is a work of art. Their dedication to their craft shines through the unique and personal touches they add to each flower arrangement.
Q: How Far in Advance Do You Need to Place an Order?
A: Forgetting an important occasion like an anniversary or birthday can be distressing, but All Flowered Up Too's Lubbock Flower delivery has the perfect solution for you. Our same-day flower delivery service is available for orders placed before 4pm each day. All you must do is place your order by the cut-off time and leave the rest to us. Even if you need anniversary flowers after 4pm, you can still count on us. Just give us a call at 806-993-0078 and we'll do our best to deliver your flowers on the same day. The same applies for birthday flowers as well because we understand how important it is to celebrate in style.
Q: What makes All Flowered Up Too Lubbock flower delivery so special?
A: At All Flowered Up Too, our commitment to Lubbock Flower Delivery is paramount. Our expert Lubbock florists craft exquisite floral arrangements, which are then personally delivered by our diligent flower delivery drivers to your cherished recipient. We are immensely proud to have been consecutively voted the best florist in Lubbock by the community for three years. Our local standing rests on our unwavering dedication to delivering superior products and excellent customer service.
Q: Does All Flowered Up Too have more than Lubbock flowers?
A: At All Flowered Up Too, we take pride in offering a diverse array of gift options to cater to all occasions. From floral arrangements and thoughtful gifts for birthdays to tokens of love and appreciation for weddings and expressions of remorse with I'm sorry flowers, we have everything you need to convey your sentiments. Feel free to peruse our curated gift selection and find the perfect present.
Q: Can You Customize an Order?
A: One of the primary reasons individuals opt for a local Lubbock Flower Shop instead of a national flower chain or grocery store is the opportunity for customization. Local Lubbock Florists excel in their capacity for customized creativity, providing tailor-made flower arrangements to meet individual needs. For those in need of exquisite Lubbock flowers, All Flowered Up Too boasts highly skilled and experienced florists capable of bringing your unique vision to life.
Q: What Types of Payments Do You Accept?
A: We offer the convenience of online payment acceptance via major credit cards and Paypal. For those who prefer to make payments over the phone, we gladly accept credit card payments through our Lubbock flower shop. Additionally, when purchasing Lubbock flowers at our retail location, we welcome payment via all major credit cards.
Q: If I place an order for an arrangement, can it be delivered on the same day?
A: Although we aim to fulfill same-day delivery orders placed before 4PM local time, we cannot guarantee it due to varying drivers' routes daily. Nevertheless, we assure you that we will do our utmost to accommodate your request. Our hardworking local florists and logistics team are committed to ensuring that your special gift is delivered within our standard delivery hours of 9AM to 8PM in the recipient's time zone. During peak holiday periods, such as Christmas, Valentine's Day, and Mother's Day, we may extend our delivery hours beyond these times to ensure timely delivery. If, for any reason, your gift fails to arrive on time, our dedicated Customer Service representatives are always ready to assist you in resolving the issue successfully.
Q: What if the recipient is not home?
A: In the event that the intended recipient is unavailable to receive the arrangement, we may resort to leaving it at the door or reaching out to them to coordinate a more suitable delivery time. Should we fail to receive a response, we will proceed with scheduling a re-delivery for the succeeding day.
Q: Why do your flowers last longer?
A: Compared to other florists in Lubbock, who usually purchase flowers in small quantities from a wholesale florist, our method of buying Lubbock flowers directly from farms sets us apart. Often, the wholesale inventory may be up to two weeks old, resulting in less fresh products for retail florists. Additionally, these retail florists may not turn over their inventory quickly, leading to a less fresh final product. Our method of purchasing direct from farms ensures that our products are fresher and last longer than those of our competitors who stop at the wholesaler for their daily flower needs.
Q: Can I specify the time of delivery?
A: Although we will make every effort to fulfill your delivery requirements, we cannot guarantee delivery times. We recognize the urgency of delivering to schools, businesses, and sympathy services, and we strive to meet your expectations. However, unforeseen factors such as inclement weather, limited notice, or remote locations may prevent us from fulfilling your request. Nevertheless, we are committed to providing prompt delivery and will do our best to satisfy your needs. It is important to note that during busy holiday seasons, it may be challenging for us to fulfill requests for timed deliveries due to the high volume of orders. You can also call us at 806-993-0078 to see if we are able to accommodate your Lubbock flower delivery needs.
Q: What can I do if I am not happy with the flowers that were delivered?
A: Rest assured, should this unlikely situation arise, All Flowered Up Too will strive to ensure your happiness to the best of our ability. Notify us within 24 hours of receiving the flowers and our caring and experienced staff will arrange for pick-up and redelivery of another arrangement. Contact us at 806-993-0078 to initiate the process. However, if the recipient decides to keep the original flowers and we are unable to pick up and redeliver another arrangement, we may be unable to issue a refund.
Q: When will I see a refund on my credit card statement?
A: Upon receiving a notification from All Flowered Up Too about a refund, it should be noted that the refund has already been issued from our end. However, the time it takes for the credit card issuer to post the refund transaction is determined by them and not within our control. To obtain more information on the typical duration of posting a merchant refund, it is advisable to contact your individual credit card issuer or bank.
In some instances, where a purchase is fully refunded on the same day it was made, the initial hold in your account is released and voided. Therefore, the account is not actually debited and no credit for the purchase is seen. In such instances, it is important to thoroughly review the card statements as you may not have been charged for the purchase at all.