All Flowered Up Too

First and foremost, this floral shop has the best customer service! I had a small issue with my floral arrangement that was gifted to me. I had noticed some of the smaller roses browning quickly. The manager reached out immediately and was very attentive to my needs. He offered to replace the arrangement for me and had a new one delivered right away. Hands down the best experience I’ve ever received with a floral shop. You can tell they really care about their customers, and I’m appreciative. Thank you! Highly recommend.

Everyone, changing my lower review up to a 5. Upgraded to premium floral, and what came just didn't look like it measured up, seemed to be very sparse compared to pic on the website. So I put in review, got a call immediately from Senayda, who went above and beyond after I sent a picture of what we got, to make it right. The customer service was above and beyond the call of duty, and I will highly recommend them for that fact alone, though the flowers were also beautiful. Goes a long way to make something right, and they went out of their way. Great job and I can agree now with everyone that they are the best florist in Lubbock. They lived up to the hype for sure!

Beautiful flower arrangement for a very dear friends funeral. I had wanted the Winter Radiance which were all white flowers with white roses included. They were not able to get the white roses BUT...they were very accommmadating and apologetic. I asked them to just add red roses instead of white. The arrangement turned out beautiful!! I was very pleased! This is the first time I have ordered from them and thought I would give them a try. I will definately order from them again, AND I see they have a little gift shop as well so I look forward to shopping with them.